The “rate expired” message on Crypto.com appears when the quoted price for a cryptocurrency trade is no longer valid due to rapid price fluctuations in the crypto market. Crypto.com provides a 15-second window to confirm a trade at the quoted price. If you don’t confirm within that time, or if the market price changes significantly, the rate expires, and you’ll need to refresh for a new quote. This is common in volatile markets or with high-demand tokens like Shiba Inu (SHIB), where many users are trading simultaneously, causing congestion or price shifts. Other reasons include slow blockchain transaction times, platform maintenance, or insufficient gas fees for the transaction.
To resolve this, try:
- Confirming the trade quickly within the 15-second window.
- Refreshing the quote and attempting again.
- Using stablecoins (like USDC) to trade, which may bypass some issues.
- Checking for platform maintenance or blockchain upgrades.
- Contacting Crypto.com support via in-app chat or email (contact@crypto.com) if the issue persists.
This is a standard feature across major crypto exchanges, not unique to Crypto.com, due to the 24/7 nature of crypto markets and blockchain verification requirements.